Refund policy

Return & Exchange Policy

We want you to be satisfied with your purchase.

Eligibility:

• Returns/exchanges are accepted within 7 days of delivery.

• Item must be unused, unwashed, and in original packaging.

• Proof of purchase/order number is required.

Non-Returnable Items:

• Items damaged due to misuse, washing, or improper installation are not eligible.

• Sale/discounted items may not be eligible (unless defective).

Defective / Wrong Item:

If you receive a defective or wrong item, please contact us within 48 hours of delivery with photos/video.

Exchange Process:

• Contact us on WhatsApp with your Order Number and issue details.

• Our team will guide you through the exchange/return process.

• Courier charges may apply (depending on the case).

Refunds:

If approved, refunds will be processed to the original payment method or as store credit (as applicable) within 7–10 working days after the item is received and inspected.